Returns & Exchange

We carefully check all our products for complete customer satisfaction - for all of our cashmere products. If at anytime you would like to return or exchange your items in its original condition, here are our guidelines.

 

RETURNS

Within 14 days
Unworn. Still in its original packaging
Non-sale item at your time of order (All sale items are final sale)

 

EXCHANGES 

Within 7 days (Only within the United States)
Exchange shipping is only offered to US shipping addresses via UPS Standard Ground.
We reserve the right to refuse return or exchange of any merchandise on a case by case basis.
Questions?  Contact us at info@piccolonewyork.com and someone will contact you within 24-48 hours.